| Hosting uptime is a percentage of time, how much the host is accessible via the Internet. Many providers state that they have at least uptime 99.9% (that is equivalent to approximately 45 minutes of downtime a month, or less) for the goal, but there may be server restarts and planned (or unplanned) hosting environment maintenance, which may or may not be considered part of official uptime promise. Many hosting providers tie their own service level agreement (SLA) in the access providers’ uptime. SLAs sometimes include refunds or reduced costs if performance goals are not met. |
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